Shipping policy

Shipping Policy

Last Updated: [25/06/2026]

Thank you for shopping with [styledot]. We want your shopping experience to be smooth, transparent, and reliable. This Shipping Policy explains how we process, ship, and deliver orders placed through our website [www.styledot.in].

By placing an order with us, you agree to the terms mentioned below.

1. Shipping Methods Available

We ship orders through trusted third-party courier and logistics partners. The available shipping method may depend on your delivery location, product availability, order value, and courier serviceability.

Our shipping methods may include:

  • Standard shipping

  • Prepaid order shipping

  • Cash on Delivery, if available

  • Express shipping, if available in selected locations

  • Third-party courier delivery through partners such as [Courier Partner Name / Shiprocket / Delhivery / Blue Dart / Other]

Shipping options available for your order will be shown at checkout, where applicable.

2. Order Processing Time

Once your order is successfully placed and payment is confirmed, we begin processing your order.

Our usual order processing time is [1–3 business days]. For made-to-order, printed-on-demand, customized, or high-demand products, processing may take [3–7 business days] or longer depending on production and quality-check requirements.

Orders are generally processed on business days, excluding Sundays, public holidays, courier holidays, and other non-working days.

Please note that processing time is different from delivery time. Delivery time starts after your order has been processed, packed, and handed over to the courier partner.

3. Delivery Timeframes

Estimated delivery timelines may vary based on your location, courier availability, product type, and operational conditions.

Estimated delivery timelines are:

  • Metro cities: [3–7 business days]

  • Non-metro cities: [5–10 business days]

  • Remote or rural areas: [7–14 business days]

  • Customized or made-to-order products: [7–15 business days], depending on production and delivery location

These timelines are estimates and not guaranteed. Delivery may take longer due to weather conditions, public holidays, courier delays, strikes, festivals, high order volume, natural events, or other circumstances beyond our control.

4. Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Our shipping charges may depend on:

  • Delivery location

  • Order value

  • Product weight

  • Shipping method selected

  • Courier partner charges

  • Cash on Delivery availability, if applicable

We may offer free shipping on selected orders, limited-time promotions, or orders above a specific value.

Cash on Delivery orders may include an additional COD handling fee, if applicable. Shipping charges, COD fees, and convenience fees may not be refundable unless stated otherwise in our Return and Refund Policy.

5. Tracking Information

Once your order is shipped, we will share tracking details through email, SMS, WhatsApp, or your account/order page, depending on the contact details provided at checkout.

Tracking information may include:

  • Courier partner name

  • Tracking number / AWB number

  • Tracking link

  • Estimated delivery status

Please note that tracking updates may take 24–48 hours to appear after the order is shipped, depending on the courier partner’s system.

6. Delivery Address and Contact Details

Customers are responsible for providing complete and accurate delivery information at the time of placing the order.

Please ensure that the following details are correct:

  • Full name

  • Complete address with house number, street, area, city, state, and PIN code

  • Phone number

  • Alternate phone number, if available

  • Landmark, if required

We are not responsible for delays, failed deliveries, or return-to-origin shipments caused by incorrect, incomplete, or unreachable delivery information.

If you need to update your shipping address after placing an order, please contact us immediately at [styledotofficial@gmail.com]. Address changes may not be possible once the order has been processed or shipped.

7. Delivery Issues and Delays

Although we work with reliable courier partners, delays may sometimes occur due to reasons beyond our control.

Delivery delays may happen because of:

  • Incorrect or incomplete address

  • Customer unavailability

  • Courier partner delay

  • Weather conditions

  • Public holidays or festivals

  • High order volume

  • Remote location serviceability

  • Strikes, lockdowns, or government restrictions

  • Natural disasters or other unforeseen events

If your order is delayed beyond the estimated delivery timeframe, please contact us at [styledotofficial@gmail.com] with your order number. We will help you check the status with the courier partner.

However, we cannot guarantee a specific delivery date once the order is handed over to the courier partner.

8. Failed Delivery Attempts

Courier partners may attempt delivery more than once, depending on their policy. If the customer is unavailable, refuses the order, provides an incorrect address, or fails to respond to courier calls, the order may be returned to us.

In such cases:

  • Re-shipping charges may apply

  • Refunds may be adjusted after deducting shipping, COD, or return charges, where applicable

  • For prepaid orders, re-delivery may be arranged only after confirmation from the customer

  • For COD orders, future COD availability may be restricted in case of repeated refusal or failed delivery

9. Damaged, Missing, or Wrong Product Delivery

If you receive a damaged, defective, missing, or wrong product, please contact us within [24 hours] of delivery at [styledotofficial@gmail.com].

Please share:

  • Order number

  • Clear photos or video of the product

  • Photos of the outer packaging

  • Description of the issue

We may require an unboxing video or clear proof to verify claims related to missing items, damage during transit, or wrong product delivery.

Once verified, we will offer a suitable resolution as per our Return and Refund Policy.

10. Order Marked Delivered But Not Received

If your order status shows “Delivered” but you have not received it, please contact us within [24 hours] of the delivery update.

We will raise the issue with the courier partner for investigation. Courier investigations may take [3–7 business days] or longer depending on the courier partner.

Please note that if the courier partner confirms delivery with valid proof, resolution may be limited.

11. International Shipping

Currently, we ship orders within India only.

International shipping is not available at this time. If we start international shipping in the future, delivery timelines, shipping charges, customs duties, taxes, and import fees may vary depending on the destination country.

For international orders, customers may be responsible for customs duties, import taxes, local charges, or other fees charged by the destination country.

For international shipping inquiries, you may contact us at [styledotofficial@gmail.com].

12. Contact Us

For any shipping-related questions, order tracking help, delivery issues, or address update requests, you can contact us at:

Store Name: [styledot]
Email: [styledotofficial@gmail.com]
Website: [www.styledot.in]

Please include your order number when contacting us for faster support.